Our account managers are there to support you as expert partners

In order to provide you with the best possible customized support and services, we have developed a highly responsive organisation that adapts readily to each individual customer’s need.

From your dedicated Account Manager, e-commerce support team, customer service representative, and your local delivery staff, you’ll get a full team committed to delivering the best services and savings possible.

Whatever the size of your organisation, we pride ourselves on giving you the highest standard of account management in order to meet your objectives efficiently and cost effectively.

Single Point of Contact

Our account managers are your key partners and will spend time to get to know the ins and outs of your business, what your organisations objectives are and establish a strategic development plan for your account.

Cost-effective solutions

Our account managers will work with you to identify your current spend and usage and develop a consolidation and cost-saving strategy to support you in your day-to-day work.

Excellent level of quality

Our Lyreco account managers are trained experts with years upon years of experience and they strive to give the same level of product quality, services and logistics throughout all of your national / international subsidiaries.

Expert Implementation

For bigger companies, we will plan a specific implementation that allows a quick and efficient rollout of your programme, whether you have national and/or international subsidiaries and help to develop customised ordering platform tools for your final users.

We are your key partners in your day-to-day working life

At Lyreco we are just as passionate about the success of your business as we are our own.

International Account Management

Lyreco operates in 42 countries throughout the world. By consolidating our common strengths, we have built a powerful network capable of working side by side with international customers.

Lyreco offers a unique solution for international customers provided by the Global Account team.

Our International Account Managers are very experienced in understanding the complexity of structuring global contracts and leading implementations across the world. Using a powerful CRM solution, International Account Managers are able to quickly share best practices and follow up on service level agreements with the local International teams. Local International teams are at your service helping your end-users with any operational issues.